CUSTOMER SERVICE MANAGER

The Dealership Alternative is expanding and we are looking for a qualified leader for our Helena, MT location!

Automotive Consultants - Bridging the Gap Between Buyers and Sellers!

The roots of the Dealership Alternative run deep. Our vast knowledge of the automotive industry dates back four generations when John Elliott’s grandfather started working for one of the nation’s oldest automobile marques, Packard Motor Car Company in Detroit, Michigan.  Frank G. Elliott pursued the American dream and eventually opened his very own Dodge Dealership with his three sons in 1949 in Bedford, OH. One of those sons was Michael, John’s father who worked as the general manager of the company for over 30 years. John began working for the company when he turned 13 until deciding to pursue his college degree in sales and marketing at the Northwood University in Midland, MI.

Since then, John has worked in dealerships across the country, serving in the automotive industry for over 40 years. His experience has allowed him to see the good and the bad of the auto business and his honest convictions have brought him to where he is today with The Dealership Alternative.  John believes that when it comes to buying a vehicle people need to be aware of what is going on from start to finish. Honesty, integrity, and commitment are the core values of The Dealership Alternative and he is excited to meet the needs of anyone wanting a new and refreshing car buying or selling experience.

Industry - Automotive Industry
Job Title - Customer Service Manager
Experience - 1-5 Years
Job Function - Managing the Customer's Experience from Start to Finish! - Answering Phones - Setting Appointments - Follow Up - Travel Coordination - Business Presentation
Employment Type - Full-Time

Job Description -
We do not sell cars, we help people buy them.... That is our motto and we live it every day! If you are a customer service focused individual looking for a career opportunity this could be it!

Desired Skills and Expertise -
Leadership
Customer Communication
Empathy
Well Organized
Goal Oriented

Please Email or Fax Resumes and Cover Letter to Admin@TheDealershipAlternative.com | FAX: 406.442.6448